About Us

Putting to work decades’ of experience in the insurance claims industry

Disaster Adjusting has expert knowledge and many years of experience in claims policy interpretation, negotiation, settlements, and disputes. This, accompanied with hands-on experience in project management, reconstruction, personal property/business personal property (contents), cleaning, inventory, and restoration, makes Disaster Adjusting a leader in the field of public adjusting and consultation.

We work to achieve a maximum settlement by providing you with services and knowledge regarding your loss that others may overlook or may not even know exists.

Disaster Adjusting provides you with additional “insurance” that your claim will be handled properly, as we will assume all of the duties necessary to settle your claim. It is only after a satisfactorily settled claim that we get paid.

  • We are paid a small fee based on the total settlement amount.
  • We collect this relatively small fee only after you get paid, and it is not an out-of-pocket expense.
  • The fee is offset because we historically vastly increase the amount of a properly owed monetary recovery, and from avoidance of making costly mistakes, reducing time lost as we efficiently and properly handle your claim.

The fact is you probably wouldn’t know until it’s too late. Many of the coverages and items on your policy may never be addressed or paid out properly. Most policyholders just accept a settlement from their insurance company and don’t know they may have had other options.

Disaster Adjusting

Bill Watterud, Owner and President

719-505-6634

I am a public adjuster, licensed by the Department of Insurance in nine states, and am a second-generation business owner with specialized experience in negotiations, settlements, and disputes relating to residential, commercial, and industrial property insurance losses from fire, water, storm, and other disasters.

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Disaster Adjusting

Susan Watterud, Vice President

719-505-4284

I’ve always had a love for helping people. It was why I went to nursing school and managed a Vitamin Shoppe retail store: because I wanted to help improve the health and lives of people.

After meeting and having a long-term personal relationship with Bill, I chose to help manage Watterud, Inc.—his restoration company—having had years of management experience throughout my entire career. Later, after Bill chose to change professions by becoming a public adjuster, we both came together to found Disaster Adjusting. At the time, I was working at another job. However, after much discussion, we agreed that we were better served if I would quit my job and join the business full-time. I also studied and received my own public adjuster’s license.

Today, I work closely with Bill to run business operations. I run and have oversight of the offices and also help our policyholder-clients with their personal property claims (contents, inventory, pricing and aging, depreciation recovery, etc.), and work to narrow the downtime of business interruption, as well as the living expenses and experiences during the claims process.

We are both extremely dedicated to helping the policyholder because they are people that had really bad things happen to them, and we didn’t want further bad things to happen to them as they deal with their insurance company during their claims and insurance settlement process.

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