Most insurance companies are not necessarily bad, and their claims adjuster may be cordial to you, HOWEVER…
Make no mistake, insurance adjusters work for and are accountable to their insurance company. And the goal of an insurance company is to maximize insurance premium payments (their revenue), and to minimize your claim payout (their costs). So they will attempt to settle your claim with the lowest possible payout that generally meets the minimum requirements of your insurance policy. And that leaves a lot of wiggle-room to minimize the settlement of your loss.
Not only that, but insurance adjusters are often also busy handling a large caseload of claims, and must split their time up to handle multiple claims at any given time. So their availability and dedication to YOUR loss is diminished.
Isn’t this a Conflict of Interest?
The risk of a conflict of interest is inherent in this relationship, because when one person (your insurance adjuster) attempts to represent both sides of a financial transaction and obligation (you and your insurance company), they must either compromise or choose a side to represent – and you know which side that is!
So who has MY back?
A “Public Adjuster” has your back! A good Public Adjuster is an experienced person or company that specializes in mediating and handling insurance claims on behalf of the policyholder. They have both sales and claims knowledge and keep current with the insurance industry so that they can work knowledgeably with the insurance adjuster. They should also be experts when it comes to the restoration process, with an understanding of structural renovations and construction, and how to best handle personal property like equipment, furniture, clothing, heirlooms, and other specialty items. So when a disaster strikes, you’ll know to call Disaster Adjusting immediately after contacting your insurance company, and before you do anything else!
Disaster Adjusting is the only one who will work on YOUR behalf to recover what is rightfully yours and give you “peace-of-mind” that your loss is handled correctly!